I specialize in content for mission-driven changemakers such as tech disruptors in fintech, healthcare IT, and B2B SaaS. I also do corporate work on business topics including accounting and finance.
CISO priorities in the AI era: Balancing security and innovation for a resilient, AI-native enterprise
CISOs are entering a phase where AI is no longer something to prepare for— it is already reshaping enterprise risk in real time.
A report on top themes from Kyndryl’s CISO Expert Exchange Program.
Tips for Wary HR Leaders to Get Started With AI Implementation
AI has been integrated in HR functions for over a decade. But the advent of generative AI has given some pause. Here's how to get started.
How LLMs Are Supercharging AI-Powered Talent Intelligence
AI is transforming talent intelligence platforms in ways that promise to revolutionize the recruitment industry.
AI readiness in insurance: How leaders close the gap and unlock value
U.S. insurers may be eager to scale AI, but relatively few appear to be doing so with urgency. This ebook covers findings from Kyndryl research on AI adoption in the insurance industry.
Annual Report 2024
This year’s report—The Future Is in Sight: Ensuring the Future of Eye Care Belongs to Everyone—reflects the powerful idea that no one should be left behind when it comes to something as essential as sight. From the creation of the Flying Eye Hospital to today, innovation has remained at the heart of how Orbis builds a future where eye care is within reach for all.
Moving from spend management to predictive spend
Feel the pressure? That’s the corporate legal department being squeezed on all sides. These teams are facing exposure to greater legal risks, more complex matters, and more global matters than ever before — with flat budgets. Legal departments must become more effective managers of their budget and staff time, which requires robust data, useful metrics, and effective analysis.
Digital Payments for Urban Mobility: Helping Cities Become Greener and More Connected
The Visa Global Urban Mobility team is enabling cities to charge and collect fares by delivering a seamless way to pay for travel that is fast, easy, and secure. Riders can plan and pay for travel on an app and can tap to pay on all modes of transport using a contactless card.
Southwest Airlines used PayPal’s Hyperwallet to distribute $250 million to customers
Dallas-based Southwest Airlines experienced a significant operating challenge during the 2022 Christmas holiday, resulting in cancelations and delays that inconvenienced many of the company’s travelers. The first order of business was refunding travelers’ tickets purchased with cash.
Amazon's disaster relief doesn't end with donations
By offering logistical assistance, technical resources, and teams of volunteers, Amazon is committed to providing post-disaster relief in areas where customers and employees live and work.
Change Comes to Dinner
A fascinating exploration of America's food innovators, that gives us hopeful alternatives to the industrial food system. Change Comes to Dinner takes readers into the farms, markets, organizations, businesses and institutions across America that are pushing for a more sustainable food system in America.
Restoring Michigan’s Erie Marsh Preserve Brings Benefits for All
Coastal wetlands used to blanket southeastern Michigan’s coastline, but now have been whittled down by development, invasive species and climate change to a mere 5% of their former extent. A large-scale restoration project of the preserve, led by The Nature Conservancy ensures that this vital resource will be protected for years to come.
This Marine Spent 51 Days Rowing the Atlantic. Now He's Crossing the Pacific
A former Marine who rowed across the Atlantic to raise money to provide service dogs for veterans is now tackling the Pacific. Paul Lore, 61, who served in the Marines for eight years in the 1980s before spending 30 years as an air traffic controller, set off from Monterey, California, on June 12 and is due to reach Hanalei Bay in Hawaii in late July after rowing some 2,800 miles.
Top priorities and concerns for U.S. bank and financial services leaders: Survey findings
U.S. consumers increasingly demand real-time payment capabilities and more personalized service from their banks and financial institutions. Kyndryl surveyed 105 U.S. financial services IT and business leaders to learn how they are evolving their payments capabilities in response to this changing landscape.
Understanding Obesity as a Chronic Disease
Let’s look at obesity’s role as a chronic disease, why it is an alarming red flag for many Americans, and what patients and providers can do to address the problem.
For Basecamp, brand identity and product development are all about the customer
This is part of a series we’re writing about branding for startups. Basecamp, maker of project management and team communications software, is a company that does things differently...